Name
Breakout Session | TCC: Enabling OCM with Analytics, Best Practices, and Low-touch Consulting
Date & Time
Thursday, April 10, 2025, 10:15 AM - 11:00 AM
Speakers

Description
Take your organizational change management to the next level with Total Customer Care (TCC). This session showcases how TCC leverages KPIs and your business objectives to deliver customized best-practices training, consulting, and ongoing support with a low-touch, high-impact strategy. See how Prometheus utilizes this analytical approach to deliver user adoption and true organizational change from the inside out. Explore real-world examples of how TCC empowers customers with expert guidance and a strategic approach to long-term success.
Location Name
West Fork Ballroom