Miles has over 20 years of experience in the Petroleum Refining Industry. In those 20 years, he has seen first hand the critical importance of human performance and it's role in operational excellence. Miles has focused on creating programs that not only provide value to the end user, but provides a platform in which front line workers can be successful in mitigating the hazards that can cause injury. Miles believes the most important thing we can do at work is create an environment that allows us to return safely home to our loved ones.