Unplanned downtime is more than an inconvenience – it creates ripple effects across safety, productivity, and cost. This session explores the real impacts of unexpected outages and offers best practices to minimize them, helping transform downtime from a costly surprise into a managed risk. We’ll show how proactive planning, such as smarter work order management, can prevent small issues from escalating into larger disruptions. Structured planning also sets the stage for smoother turnarounds, a topic we’ll examine more closely in the following session.